{"id":177,"date":"2025-05-23T09:43:31","date_gmt":"2025-05-23T09:43:31","guid":{"rendered":"https:\/\/vendora.novaworks.net\/?page_id=177"},"modified":"2026-03-07T03:57:44","modified_gmt":"2026-03-07T03:57:44","slug":"faq-questions-frequentes-optimizo","status":"publish","type":"page","link":"https:\/\/optimizo.fr\/en\/faq-questions-frequentes-optimizo\/","title":{"rendered":"FAQ \u2013 Questions fr\u00e9quentes | Optimizo"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"177\" class=\"elementor elementor-177\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e72dd9d e-flex e-con-boxed kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-root-container elementor-top-section e-con e-parent\" data-id=\"e72dd9d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73c1955 kitify-breadcrumbs-page-title-yes kitify-breadcrumbs-align-center elementor-widget kitify elementor-kitify-breadcrumbs\" data-id=\"73c1955\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"kitify-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"kitify-breadcrumbs\">\n\t\t<div class=\"kitify-breadcrumbs__content\">\n\t\t<div class=\"kitify-breadcrumbs__wrap\"><div class=\"kitify-breadcrumbs__item\"><a href=\"https:\/\/optimizo.fr\/en\/\" class=\"kitify-breadcrumbs__item-link is-home\" rel=\"home\" title=\"Home\">Home<\/a><\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-322acfd e-flex e-con-boxed kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-root-container elementor-top-section e-con e-parent\" data-id=\"322acfd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-778b965 elementor-widget elementor-widget-heading\" data-id=\"778b965\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pour les clients<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc9e766 e-flex e-con-boxed kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-root-container elementor-top-section e-con e-parent\" data-id=\"bc9e766\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-14215d9 e-con-full e-flex kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-con e-child\" data-id=\"14215d9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-293ad59 elementor-widget elementor-widget-n-accordion\" data-id=\"293ad59\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4320\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-4320\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Qu\u2019est-ce que Optimizo ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"dlicon ui-2_small-delete\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"dlicon ui-2_small-add\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4320\" class=\"elementor-element elementor-element-c4a2714 e-con-full e-flex kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-con e-child\" data-id=\"c4a2714\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4320\" class=\"elementor-element elementor-element-e16f4ba e-flex e-con-boxed kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-con e-child\" data-id=\"e16f4ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-415a3a5 elementor-widget elementor-widget-text-editor\" data-id=\"415a3a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"623\" data-end=\"815\">Optimizo est une boutique en ligne sp\u00e9cialis\u00e9e dans la vente de <strong data-start=\"687\" data-end=\"814\">produits innovants, accessoires lifestyle, d\u00e9coration maison et solutions professionnelles comme les cartes NFC Google Avis<\/strong>.<\/p><p data-start=\"817\" data-end=\"929\">Notre objectif est de proposer des <strong data-start=\"852\" data-end=\"897\">produits utiles, tendances et accessibles<\/strong> qui am\u00e9liorent votre quotidien.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4321\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4321\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment passer une commande ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"dlicon ui-2_small-delete\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"dlicon ui-2_small-add\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4321\" class=\"elementor-element elementor-element-72ab010 e-con-full e-flex kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-con e-child\" data-id=\"72ab010\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4321\" class=\"elementor-element elementor-element-df52b00 e-flex e-con-boxed kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-con e-child\" data-id=\"df52b00\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a75512 elementor-widget elementor-widget-text-editor\" data-id=\"0a75512\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"970\" data-end=\"1002\">Pour commander sur optimizo.fr :<\/p><ol data-start=\"1004\" data-end=\"1162\"><li data-start=\"1004\" data-end=\"1033\"><p data-start=\"1007\" data-end=\"1033\">Choisissez votre produit<\/p><\/li><li data-start=\"1034\" data-end=\"1072\"><p data-start=\"1037\" data-end=\"1072\">Cliquez sur <strong data-start=\"1049\" data-end=\"1070\">Ajouter au panier<\/strong><\/p><\/li><li data-start=\"1073\" data-end=\"1100\"><p data-start=\"1076\" data-end=\"1100\">Acc\u00e9dez \u00e0 votre panier<\/p><\/li><li data-start=\"1101\" data-end=\"1128\"><p data-start=\"1104\" data-end=\"1128\">Validez votre commande<\/p><\/li><li data-start=\"1129\" data-end=\"1162\"><p data-start=\"1132\" data-end=\"1162\">Effectuez le paiement s\u00e9curis\u00e9<\/p><\/li><\/ol><p data-start=\"1164\" data-end=\"1221\">Une confirmation de commande vous sera envoy\u00e9e par email.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4322\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4322\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quels sont les moyens de paiement accept\u00e9s ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"dlicon ui-2_small-delete\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"dlicon ui-2_small-add\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4322\" class=\"elementor-element elementor-element-e5593f5 e-con-full e-flex kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-con e-child\" data-id=\"e5593f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4322\" class=\"elementor-element elementor-element-fc1492a e-flex e-con-boxed kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-con e-child\" data-id=\"fc1492a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cb5548 elementor-widget elementor-widget-text-editor\" data-id=\"5cb5548\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1277\" data-end=\"1332\">Nous acceptons plusieurs moyens de paiement s\u00e9curis\u00e9s :<\/p><ul data-start=\"1334\" data-end=\"1432\"><li data-start=\"1334\" data-end=\"1352\"><p data-start=\"1336\" data-end=\"1352\">Carte bancaire<\/p><\/li><li data-start=\"1353\" data-end=\"1361\"><p data-start=\"1355\" data-end=\"1361\">Visa<\/p><\/li><li data-start=\"1362\" data-end=\"1376\"><p data-start=\"1364\" data-end=\"1376\">Mastercard<\/p><\/li><li data-start=\"1377\" data-end=\"1387\"><p data-start=\"1379\" data-end=\"1387\">PayPal<\/p><\/li><li data-start=\"1388\" data-end=\"1432\"><p data-start=\"1390\" data-end=\"1432\">Autres moyens de paiement selon votre pays<\/p><\/li><\/ul><p data-start=\"1434\" data-end=\"1483\">Toutes les transactions sont <strong data-start=\"1463\" data-end=\"1482\">100% s\u00e9curis\u00e9es<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-4323\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-4323\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quels sont les d\u00e9lais de livraison ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"dlicon ui-2_small-delete\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"dlicon ui-2_small-add\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4323\" class=\"elementor-element elementor-element-2884497 e-con-full e-flex kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-con e-child\" data-id=\"2884497\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-4323\" class=\"elementor-element elementor-element-1d4b735 e-flex e-con-boxed kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-con e-child\" data-id=\"1d4b735\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19b1405 elementor-widget elementor-widget-text-editor\" data-id=\"19b1405\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1531\" data-end=\"1642\">Les d\u00e9lais de livraison varient g\u00e9n\u00e9ralement entre <strong data-start=\"1582\" data-end=\"1606\">5 et 12 jours ouvr\u00e9s<\/strong> selon le produit et la destination.<\/p><p data-start=\"1644\" data-end=\"1715\">Un <strong data-start=\"1647\" data-end=\"1666\">num\u00e9ro de suivi<\/strong> est envoy\u00e9 apr\u00e8s l\u2019exp\u00e9dition de votre commande.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Qu\\u2019est-ce que Optimizo ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Optimizo est une boutique en ligne sp\\u00e9cialis\\u00e9e dans la vente de produits innovants, accessoires lifestyle, d\\u00e9coration maison et solutions professionnelles comme les cartes NFC Google Avis.Notre objectif est de proposer des produits utiles, tendances et accessibles qui am\\u00e9liorent votre quotidien.\"}},{\"@type\":\"Question\",\"name\":\"Comment passer une commande ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Pour commander sur optimizo.fr :Choisissez votre produitCliquez sur Ajouter au panierAcc\\u00e9dez \\u00e0 votre panierValidez votre commandeEffectuez le paiement s\\u00e9curis\\u00e9Une confirmation de commande vous sera envoy\\u00e9e par email.\"}},{\"@type\":\"Question\",\"name\":\"Quels sont les moyens de paiement accept\\u00e9s ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Nous acceptons plusieurs moyens de paiement s\\u00e9curis\\u00e9s :Carte bancaireVisaMastercardPayPalAutres moyens de paiement selon votre paysToutes les transactions sont 100% s\\u00e9curis\\u00e9es.\"}},{\"@type\":\"Question\",\"name\":\"Quels sont les d\\u00e9lais de livraison ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Les d\\u00e9lais de livraison varient g\\u00e9n\\u00e9ralement entre 5 et 12 jours ouvr\\u00e9s selon le produit et la destination.Un num\\u00e9ro de suivi est envoy\\u00e9 apr\\u00e8s l\\u2019exp\\u00e9dition de votre commande.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-141d2d6 e-con-full e-flex kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-con e-child\" data-id=\"141d2d6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-475b555 elementor-widget elementor-widget-n-accordion\" data-id=\"475b555\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7480\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-7480\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment contacter le service client ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"dlicon ui-2_small-delete\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"dlicon ui-2_small-add\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7480\" class=\"elementor-element elementor-element-5f3ef5c e-con-full e-flex kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-con e-child\" data-id=\"5f3ef5c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7480\" class=\"elementor-element elementor-element-e16feff e-flex e-con-boxed kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-con e-child\" data-id=\"e16feff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-743dbb9 elementor-widget elementor-widget-text-editor\" data-id=\"743dbb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2233\" data-end=\"2277\">Vous pouvez contacter notre service client :<\/p><ul data-start=\"2279\" data-end=\"2359\"><li data-start=\"2279\" data-end=\"2312\"><p data-start=\"2281\" data-end=\"2312\">via la <strong data-start=\"2288\" data-end=\"2312\">page contact du site<\/strong><\/p><\/li><li data-start=\"2313\" data-end=\"2328\"><p data-start=\"2315\" data-end=\"2328\">par <strong data-start=\"2319\" data-end=\"2328\">email<\/strong><\/p><\/li><li data-start=\"2329\" data-end=\"2359\"><p data-start=\"2331\" data-end=\"2359\">via le formulaire de contact<\/p><\/li><\/ul><p data-start=\"2361\" data-end=\"2418\">Notre \u00e9quipe r\u00e9pond g\u00e9n\u00e9ralement sous <strong data-start=\"2399\" data-end=\"2417\">24 \u00e0 48 heures<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7481\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7481\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quelle est votre politique de retour ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"dlicon ui-2_small-delete\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"dlicon ui-2_small-add\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7481\" class=\"elementor-element elementor-element-d9d020f e-con-full e-flex kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-con e-child\" data-id=\"d9d020f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7481\" class=\"elementor-element elementor-element-5fb5863 e-flex e-con-boxed kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-con e-child\" data-id=\"5fb5863\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1120389 elementor-widget elementor-widget-text-editor\" data-id=\"1120389\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1965\" data-end=\"2097\">Si vous n\u2019\u00eates pas satisfait de votre commande, vous pouvez demander un retour selon notre <strong data-start=\"2056\" data-end=\"2096\">politique de retour et remboursement<\/strong>.<\/p><p data-start=\"2099\" data-end=\"2184\">Les demandes doivent \u00eatre effectu\u00e9es dans un d\u00e9lai d\u00e9fini apr\u00e8s r\u00e9ception du produit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-7482\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-7482\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Puis-je suivre ma commande ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"dlicon ui-2_small-delete\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"dlicon ui-2_small-add\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7482\" class=\"elementor-element elementor-element-b137e63 e-con-full e-flex kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-con e-child\" data-id=\"b137e63\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-7482\" class=\"elementor-element elementor-element-33f54de e-flex e-con-boxed kitify-col-width-auto-no ignore-docs-style-no kitify-disable-relative-no e-con e-child\" data-id=\"33f54de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ca66e4 elementor-widget elementor-widget-text-editor\" data-id=\"9ca66e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1755\" data-end=\"1849\">Oui. Apr\u00e8s l\u2019exp\u00e9dition de votre commande, vous recevrez un <strong data-start=\"1815\" data-end=\"1848\">email avec un num\u00e9ro de suivi<\/strong>.<\/p><p data-start=\"1851\" data-end=\"1915\">Vous pourrez suivre votre colis directement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Comment contacter le service client ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Vous pouvez contacter notre service client :via la page contact du sitepar emailvia le formulaire de contactNotre \\u00e9quipe r\\u00e9pond g\\u00e9n\\u00e9ralement sous 24 \\u00e0 48 heures.\"}},{\"@type\":\"Question\",\"name\":\"Quelle est votre politique de retour ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Si vous n\\u2019\\u00eates pas satisfait de votre commande, vous pouvez demander un retour selon notre politique de retour et remboursement.Les demandes doivent \\u00eatre effectu\\u00e9es dans un d\\u00e9lai d\\u00e9fini apr\\u00e8s r\\u00e9ception du produit.\"}},{\"@type\":\"Question\",\"name\":\"Puis-je suivre ma commande ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Oui. Apr\\u00e8s l\\u2019exp\\u00e9dition de votre commande, vous recevrez un email avec un num\\u00e9ro de suivi.Vous pourrez suivre votre colis directement.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Pour les clients Qu\u2019est-ce que Optimizo ? Optimizo est une boutique en ligne sp\u00e9cialis\u00e9e dans la vente de produits innovants, accessoires lifestyle, d\u00e9coration maison et solutions professionnelles comme les cartes NFC Google Avis. Notre objectif est de proposer des produits utiles, tendances et accessibles qui am\u00e9liorent votre quotidien. Comment passer une commande ? Pour commander sur optimizo.fr : Choisissez\u2026<\/p>","protected":false},"author":1,"featured_media":2029,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-177","page","type-page","status-publish","has-post-thumbnail","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/optimizo.fr\/en\/wp-json\/wp\/v2\/pages\/177","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/optimizo.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/optimizo.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/optimizo.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/optimizo.fr\/en\/wp-json\/wp\/v2\/comments?post=177"}],"version-history":[{"count":5,"href":"https:\/\/optimizo.fr\/en\/wp-json\/wp\/v2\/pages\/177\/revisions"}],"predecessor-version":[{"id":2027,"href":"https:\/\/optimizo.fr\/en\/wp-json\/wp\/v2\/pages\/177\/revisions\/2027"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/optimizo.fr\/en\/wp-json\/wp\/v2\/media\/2029"}],"wp:attachment":[{"href":"https:\/\/optimizo.fr\/en\/wp-json\/wp\/v2\/media?parent=177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}